What is Commitment Inquiry?

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Commitment is a concept that users have been familiar with since the first day the internet came to our country. Basically, we can call the commitment a written agreement with a certain period of time given to the internet service provider.

Generally, it lasts 12 or 24 months. If you want to cancel the service before this period ends, you will have to pay a high commitment cancellation fee. For this reason, even though users sometimes want to cancel early, they have to wait for the commitment period to end. At this point, you can find out how long it will take to expire by inquiring about the commitment.

Although commitment used to be a necessity, there are now free internet options for users. In other words, you can eliminate concepts such as commitment and cancellation fee from your life thanks to internet services that you can use only as long as you are satisfied.

How to Make a Commitment Inquiry?

While using the internet service, you wanted to cancel it for some reason, but you have a commitment. If you want to inquire about your internet commitment and find out how long it will expire, the first thing you can do is to contact your service provider. You can easily find out your remaining commitment period by calling customer services. Alternatively, if your internet service provider has Online Transactions, you can find out your commitment period by logging in there.

If you can’t get results from either of these two alternatives, the most definitive way to learn about your commitment is to look at your contract. These contracts, which are usually in the dark corners of your house, state how long you’re committing to, and what month and day it starts. From there, you can understand how much time is left.

How Can I Track My Commitment Due Date?

Let’s say you learned when your commitment will end. You need to follow up on it from now on. Otherwise, if you continue to use your current service after your commitment period ends, you will be billed at list prices.

These figures are also quite high. Your internet service provider will call you to offer you a new offer near the end of the term, but if you haven’t been called or haven’t answered these calls, you may miss it.

If you don’t want to bother with tracking, you can use the  page that we offer to all internet users. After you fill out the relevant form on the page, we will track it for you and inform you when you are close to the end. This way, you won’t have to make another commitment and you can have a free internet experience.

How Can I Learn the Cancellation Fee?

The cancellation fee is something that internet users generally try to avoid. Due to this fee, some users may have to use a service they do not want until the end of the commitment. If you want to cancel your service before your commitment ends, you may encounter a commitment cancellation fee. You can contact your internet service provider and inquire about the cancellation fee. It is generally not possible to learn the commitment cancellation fee through other methods. Operators do not declare this information very clearly everywhere. You may not be able to find it in places such as mobile applications or online transactions.

Things to Consider When Buying Contracted Internet

Getting or choosing an internet service can sometimes turn into a nightmare for users. In fact, there is no different situation than what you experience when buying any product or service. Let’s say you go to buy jeans. Again, you will come across hundreds of different color, model and cut options.

You also need to make a choice according to your needs, style and budget. The same applies to internet service. First, you should start by determining your needs. You can make your choice by keeping in mind the aspects you did not like from your previous experiences.

Contracted Internet Package Options

When choosing a committed service, you must first determine your needs, as we mentioned above. Because when you start searching, you will come across hundreds of different tariffs and packages. Your need must be clear in order to narrow down your options.

Committed internet packages are generally divided according to their commitment period and speed. Some operators may offer different options in addition to these. However, the first thing you need to pay attention to is speed and commitment period. After determining your need for speed, you need to consider how long you want to commit. Minimum 12 months but usually 24 month commitment periods.

Withdrawal Fees

The withdrawal fee varies depending on the list price of the service you used and your commitment period. Unfortunately, there is no easy way to calculate this. Almost everyone’s withdrawal fees are different. Since users do not purchase services at list prices, it is difficult to learn the commitment cancellation fee. For this you need to contact your operator.

In contracted services, services are offered well below list prices through different campaigns throughout the year. For example, the list price of a service for which you paid 10 TL may be 100 TL. Your withdrawal fee is calculated based on 100 TL, not 10 TL.

Commitment Cancellation Conditions

When you want to cancel a committed service, you will be faced with a cancellation fee as standard. If you pay this amount, you can easily cancel it. However, canceling without paying this amount is a very exceptional situation. For this, we recommend that you examine the contract you signed in detail. In which cases you can cancel your contract is written in detail in this contract.

In general, if the service requirements stated in the contract cannot be met, you may have the chance to exit without paying a termination fee. However, we recommend that you review the contract first.

Commitment Periods

Commonly used commitment periods are 12 and 24 months. While less isn’t much, it can be more. You can receive service with different commitment periods through campaigns carried out by operators from time to time. If you say you do not want a commitment, you should turn to non-committal internet services.

If you want to cancel the service for any reason, these commitment periods will not give you a chance. You can find out the cost of cancellation by inquiring about the commitment penalty or the commitment fee.

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